Design Thinking Workshop with Tricia Okin

Create, Explore and Build Consensus in Your Teams Using Design Thinking

Get an overview of design thinking, how it’s used in organizations, and some short exercises you can take home with you.

Design thinking methodologies aren't just for user experience designers and researchers. It’s a framework that helps people generate and explore ideas among a group and eventually build a consensus that pushes concepts forward while understanding the human problems that drive innovation. It gives practitioners a way to produce ideas and evaluate on a level playing field. At this point in time, ensuring everyone’s ideas are heard or implemented will go a long way towards making progress.

You can use design thinking within organizations to get buy-in from key stakeholders or even as an individual when working through your own projects. In this session, you’ll get an overview of design thinking, how it’s used in organizations, and some short exercises you can take home with you.

During this workshop, you’ll work in teams of 3 – 5 to design for a particular problem or societal challenge.

Who is this for?

This 3-hour workshop is suitable for anyone who’d like to:

  • Get a taster as to what design thinking is and what it can do.
  • Reframe how they perceive customer and user issues into human problems that need to be addressed.
  • Learn some strategies to be more inclusive when ideating.
  • Understand how to add another tool to their design toolkit and expand their options.

Come Prepared

We’ll be using the online visual collaboration tool Mural during our session. During this workshop, you’ll work in teams of 3 – 5 to design for a particular problem or societal challenge. If you want to become familiar with the Mural program in advance of the workshop, we recommend the following (not required):

  1. Register for a free trial with Mural. The free trial lasts for 30 days. Be sure to register close to the event date so you can access it during our workshop and afterward.
  2. Learn how to use Mural by checking out their beginners’ webinar and Youtube channel
  3. Download the Mural app for Apple or Windows. Mural offers both a browser view and an integrated app. Downloading the app will offer the best experience but is not required for the workshop.

When & Where

Sat, Feb. 27, 2021
10:30 AM - 1:30 PM EDT


Student: $5
Membership: $10
General Admission: $20

If you have been affected by the unprecedented events of this year and would like to attend the event for low- or no-cost contact for more information.


Tricia Okin

Tricia Okin

UX & Service Designer, Self Employed

Tricia Okin is a lead user experience designer and service designer who uses design thinking for the public good and the good of her clients’ businesses. As an experienced design leader and strategist who has practiced human-centered design since 2004, she brings design to bear on wicked human and business problems such as educational innovation, open access health, and technology awareness.

At the start of her design career, Tricia’s work focused on product design and design for the mobile web. Over time, she discovered her superpower was in teaching and facilitating design workshops and bringing disparate groups together to create solutions that affect change in their communities. Helping people design democratic systems to collaboratively use design in their everyday lives gives her purpose and all kinds of life.

Tricia’s goal when working with groups is to champion those who may not usually have a seat at the table while balancing the needs of organization’s objectives. Her approach to design is holistic and inclusive while being driven by effective results. Some of her clients and collaborators for community-centered design include the Anti-Defamation League, the World Food Programme and New York City’s Department of Education. You can see more of her work at


Zoom Details

Please register to receive the zoom details for the event. For the best event experience, please have the latest zoom update installed.

Step 1. Just as you do for any of our events, sign up on our site
Step 2. Your event access via Zoom is delivered to your inbox 30 minutes prior to the start of the event. Note: If you've never used Zoom, you can download the app ahead of time here.
Step 3. Click the Zoom link in your email a couple of minutes before the event starts. Do your best to arrive on time; we’ll take a few minutes to get settled and then we’ll get started.

Your registration constitutes permission to use photos, audio, and video recording taken of you at the event for promotional and educational purposes in connection with AIGA, corresponding publications, archives, and online. Ticket rates are based on AIGA Membership status at the time of registration. AIGA Memberships are non-transferable. Schedule may change.
When & Where
Sat, Feb 27, 2021 10:30 AM - 1:30 PM EST